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Consulting & Services
You are responsible for your clients’ data and processes without any of it belonging to you. At the same time, customers increasingly check your security and your ability to provide proof before awarding contracts and pass their own requirements on to you. Your most important capital are people who work between clients, locations and systems.
That is not a contradiction, but a consequence of the business model: security does not compete with the service, it has to enable it. The earlier customer requirements, data protection and mandate work are brought together, the less they later become a bottleneck for sales and delivery.
What makes this environment challenging.
Consulting and services are predominantly created in the environment of other companies: with their information, in their systems and often under their requirements. At the same time, pace and trust count. We encounter three patterns in this environment again and again.
Trust precedes the service
Clients grant access to information, systems and internal interrelationships before the actual service begins. This trust is thus itself part of the mandate.
Utilization is part of the business model
Value creation comes from available expertise. Whatever additionally ties up professionals therefore quickly competes with client work, sales and delivery.
Regulation comes through customers
Many requirements reach service providers through tenders and contracts. The customers’ security yardstick thus increasingly becomes their own.
Your contact for Consulting & Services.
Talk to someone who knows your environment.
A confidential conversation at leadership level. We assess your situation and also tell you if another address would be the right one.